Frequently Asked Questions support 2012-08-29T17:55:05-07:00
Frequently Asked Questions
Below are the answers to some of the most common questions we receive. If you have any other questions or would like to schedule an appointment, just give us a call at 541-618-1461.
As the Rogue Valley’s premier medical spa, we focus on results that go beyond skin-deep. Guided by your VISIA skin care analysis, we will tailor a treatment plan to your skin’s individual needs. Our expert staff uses specialized equipment and works under the supervision of our Oculoplastic surgeon. This allows us to perform medical treatments that distinguish us from a traditional spa.
Yes. Please make an appointment in advance by calling 541-618-1461. If you are new to our spa we suggest that you begin your experience with a free consultation and Visia Skin Imaging Analysis
. This allows us to customize a skin care program just for you.
Absolutely! Gift certificates to The Spa are a wonderful way to make your loved ones feel both healthy and beautiful.
All non-surgical Medical Esthetic Services require a $25 deposit when you schedule. This deposit will be used toward your procedure when you come in for your appointment. Please give at least 24-hour notice if you need to cancel or reschedule, otherwise your deposit will not be refunded.
Surgical Services require several weeks of advanced preparation on our end, therefore we require a deposit 30 days prior to your procedure date. If you must cancel, please do so at least 2 weeks prior to your reserved date to avoid cancellation fees. You will be given a copy of our surgical cancellation policy during your consultation – please refer to it for details regarding your deposit and cancellation fees.
RENEW at Medical Eye Center is a specialized Oculoplastic Surgery
and Medical Esthetics
program within a comprehensive medical eye care practice.
RENEW offers surgical and non-surgical services for both medical and cosmetic conditions, results-oriented medical spa services, and prescription strength or botanical skin care products.
Medical Eye Center offers general eye care, glasses and contacts, LASIK, Cataract Surgery, Retinal Care, treatment of Glaucoma and more. Click here for more information about Medical Eye Center.